AI will supplement rather than substitute humans: Sivaraman Ganesan, TCS

Sivaraman Ganesan, Head, AI cloud business unit, TCS, says the larger transform play is starting to get discussed but is yet to take off. Different industries like banking, financial services, insurance, retail for sure, life sciences, we see a lot of traction and adoption. And when it comes to certain horizontal cuts, the play in HR, marketing, a lot of interest and adoption is happening right now.

Let us begin with the basics first. Tell us some of the key findings of the report and the study that you have conducted on AI. What has stood out for you?
Sivaraman Ganesan: If I were to characterise it in a couple of important points, one would be that there is a lot of interest in Gen AI and AI and there is particularly a high amount of momentum worldwide right now.

Secondly, a lot of the work that is being done is in early stages,what we in TCS tend to call the assist and augment space where customers are looking to leverage AI for a certain amount of gains.

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